Overview
The Settings page is where you configure how Threadlytics behaves for your organization. This includes filtering, alerts, team management, data export, API access, and billing. Most settings are organization-wide and apply to all members.Note: Members with the Client Member role see a simplified profile-only view. Full settings are available to Admins and standard Members.
Excluded Subreddits
Manage a blacklist of subreddits whose posts should be ignored across all keyword monitoring.- Add Subreddit – type a subreddit name to add it to the exclusion list
- Export CSV – download your current exclusion list as a spreadsheet
- Import CSV – bulk-upload a list of subreddits to exclude
- Cleanup Mentions – removes any existing mentions that came from subreddits now on the exclusion list, retroactively cleaning your data
Language & Content Filter Preferences
Fine-tune how Threadlytics processes and filters incoming Reddit content:- Language Preferences – set which languages to include or prioritize
- Content Filter Preferences – adjust rules for minimum content length, URL-only post exclusion, and date range filtering
Email Alerts
Configure real-time email notifications when new mentions are found.| Setting | Description |
|---|---|
| Enable Alerts | Toggle to turn email alerts on or off |
| Alert Email Address | The address that receives alert emails |
| Frequency | How often alerts are sent: every 15 minutes, 1 hour, or 24 hours |
| Minimum Opportunity Level | Only send alerts for mentions at or above this score threshold |
| Keyword Type Filters | Choose which keyword types trigger alerts: Brand, Competitor, and/or Industry |
Weekly Email Reports
A Monday morning summary email covering the previous week’s activity.| Setting | Description |
|---|---|
| Enable Reports | Toggle weekly reports on or off |
| Recipients | Add or remove email addresses that receive the report |
| Send Now | Trigger a test report immediately to preview the format |
Export Data
Download your data for external analysis or reporting.| Option | Description |
|---|---|
| Data Type | Choose from Mentions, Sentiment Analysis, Opportunities, or Account Tracking |
| Format | Export as CSV or JSON |
| Date Range | Pick a preset (7 days, 30 days, 6 months, All Time) or set a custom range |
Team Members (Admin only)
Manage who has access to your Threadlytics organization.Invite Members
Send an invitation by entering an email address and selecting a role:| Role | Access Level |
|---|---|
| Admin | Full access, including settings, billing, and team management |
| Member | Full access to monitoring features; cannot manage team or billing |
| Client Member | Read-only access to specific client data; restricted navigation |
Billing (Admin only)
View your current subscription and manage billing.| Element | Description |
|---|---|
| Current Plan | Displays your active plan (Standard, Pro, or Premium) |
| Status Badge | Shows whether your subscription is active, trialing, or past due |
| Trial / Billing Date | When your trial ends or your next invoice is due |
| Manage Billing | Opens the Stripe Customer Portal to update payment methods, download invoices, or change your plan |
API Access (Premium + Admin only)
Generate and manage API keys for programmatic access to your Threadlytics data.| Feature | Description |
|---|---|
| Generate API Key | Creates a new token for use with the REST API |
| Revoke Key | Permanently invalidates an existing key |
| API Usage | Monitor how many requests have been made against your rate limit (2,000 requests/hour) |
/api/v1/mentions, /api/v1/keywords, /api/v1/analytics/sentiment, /api/v1/analytics/top-sources, and /api/v1/serp. All endpoints support filtering, pagination, and CSV export.